Fulfillment Policy


At ZOKPIA Accounting & Consulting, we are committed to providing exceptional financial strategy and management services to small businesses. To ensure transparency and build trust with our clients, we have established the following Fulfillment Policy, which outlines our service offerings, payment terms, and other essential information.


Description of Services

We offer a range of financial services tailored to meet the unique needs of small business owners:

CFO Services (Advanced): Our team analyzes your business's financial history to identify areas for improvement, providing easy-to-understand reports and actionable advice to enhance management and inform decision-making.

Financial Planning & Analysis: We develop comprehensive financial strategies, including modeling and forecasting, to help your business grow and succeed.

Bookkeeping Services: We systematically capture and maintain your financial records, ensuring an up-to-date picture of your business’s financial position.

Tax Planning: Our strategic insights and intuitive tax planning aim to maximize your tax savings while mitigating audit risks.

Purchase Currency

All our services are billed in United States Dollars (USD). Prices are clearly indicated in USD to support our clients effectively.

Customer Service Contact Information

We value open communication and are readily available to address any questions or concerns:

Email: [email protected]

Phone: (443) 830-3622

Fulfillment Policies

Refund Policy: Given the nature of our services, we do not offer refunds. However, we are committed to client satisfaction and will work diligently to address any concerns regarding our services.

Delivery Policy: Our services are delivered through various channels, including in-person consultations, virtual meetings, and electronic communications, as per mutual agreement with the client.

Return Policy: As our offerings are service-based, returns are not applicable.

Cancellation Policy: Clients may cancel their services by providing written notice at least 30 days in advance.

Please note that certain engagements may require a minimum commitment period, as specified in the service agreement.

Legal or Export Restrictions

Our services comply with all applicable local and federal laws. There are no known legal or export restrictions associated with our services.

Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy, available on our website, details how we collect, use, and safeguard your information.

Our Address

ZOKPIA Accounting & Consulting

606 Baltimore Ave., Unit 207, #512,

Baltimore, MD 21204

www.zokpia.com

Promotional Terms

Any promotions, discounts, or trials we offer will have clearly defined terms and conditions, which will be communicated at the time of the offer.

Security of Website and Payment Information

We prioritize the security of your payment information and comply with PCI standards. Our website utilizes HTTPS and other security best practices to ensure your data is protected during transactions.

Accepted Payment Methods

We accept various payment methods, including major credit cards. Please refer to our website for the most current list of accepted payment options.

For any further questions or assistance, please do not hesitate to contact us through the provided channels.

Copyright 2024 . All rights reserved